Critical shift : the future of quality in organizational performance / Lori L. Silverman with Annabeth L. Propst
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TextPublisher: Milwaukee, Wis. : ASQ Quality Press, c1999Description: xxvi, 294 p. : ill. ; 24 cmISBN: 0873894456Subject(s): Quality of products -- Management | Quality assurance -- Management | Organizational effectivenessDDC classification: 658.562 SIL
| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
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AKMAL Melaka PINJAMAN | AKMAL Melaka | NON-FICTION | 658.562 SIL (Browse shelf) | Available | 201704645 |
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| 658.562 QUA Quality & productivity : | 658.562 SAY TQM field manual / | 658.562 SHA BS EN ISO 9000 made simple / | 658.562 SIL Critical shift : | 658.562 TEM Kumpulan kawalan mutu (QCC) : | 658.562 WIL Eight-step process to successful ISO 9000 implementation : | 658.5620218 BRU Managing records for ISO 9000 compliance / |
Includes bibliographical references (p. 265-280) and index
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