Pusat Sumber Maklumat Dato' Haji Sarmin Md Hussin

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Critical shift : the future of quality in organizational performance / Lori L. Silverman with Annabeth L. Propst

By: Silverman, Lori L, 1958-Contributor(s): Propst, Annabeth L, 1950-Material type: TextTextPublisher: Milwaukee, Wis. : ASQ Quality Press, c1999Description: xxvi, 294 p. : ill. ; 24 cmISBN: 0873894456Subject(s): Quality of products -- Management | Quality assurance -- Management | Organizational effectivenessDDC classification: 658.562 SIL
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Item type Current location Home library Collection Call number Status Date due Barcode Item holds
Book Book AKMAL Melaka
PINJAMAN 		AKMAL Melaka
NON-FICTION 658.562 SIL (Browse shelf) Available 201704645
Total holds: 0

Includes bibliographical references (p. 265-280) and index

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Pusat Sumber Maklumat Dato' Haji Sarmin Md Hussin, Akademi Kastam Diraja Malaysia, Melaka
Tel: 06-2331106 | Faks: 06-2313787