Achieving excellence through customer service / John Tschohl with Steve Franzmeire
Material type:
TextPublisher: Petaling Jaya : Advantage Quest, 1996Edition: 2nd edDescription: x, 337p. : ill. ; 23cmISBN: 9839214357 (pbk.):Subject(s): Customer servicesDDC classification: 153.8 TSC
| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Book
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AKMAL Melaka PINJAMAN | AKMAL Melaka | NON-FICTION | 153.8 TSC (Browse shelf) | Available | 201701437 |
Total holds: 0
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