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Achieving excellence through customer service / John Tschohl with Steve Franzmeire

By: Tschohl, John Contributor(s): Franzmeier, Steve Material type: Text

TextPublisher: Petaling Jaya : Advantage Quest, 1996Edition: 2nd edDescription: x, 337p. : ill. ; 23cmISBN: 9839214357 (pbk.):Subject(s): Customer servicesDDC classification: 153.8 TSC

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Item type	Current location	Home library	Collection	Call number	Status	Date due	Barcode	Item holds
Book	AKMAL Melaka PINJAMAN	AKMAL Melaka	NON-FICTION	153.8 TSC (Browse shelf)	Available		201701437

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Previous	153.8 PET Motivation :	153.8 PRA Human motivation /	153.8 SHE Jadikan kerjaya anda satu kecemerlangan /	153.8 TSC Achieving excellence through customer service /	153.852 HAR Get people to do what you want :	153.852 SOD Hook spin buzz :	153.9 BUZ Make the most of your mind /	Next

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