Delivering customer service : how to win a competitive edge through managing customer relationships successfully / [Shelia Payne]
Material type:
TextSeries: Grolier business library: Publisher: Hong Kong : Grolier Intl.Inc., c1997Edition: Deluxe EdDescription: 188p. ; 24cmISBN: 0717297403 (hbk.)Subject(s): Customer relations | Customer servicesDDC classification: 658.812 PAY
| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Book
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AKMAL Melaka PINJAMAN | AKMAL Melaka | NON-FICTION | 658.812 PAY (Browse shelf) | Available | 201706430 |
Total holds: 0
Includes bibliographical references and index
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