| 000 | nam a22 7a 4500 | ||
|---|---|---|---|
| 999 |
_c3586 _d3586 |
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| 005 | 20170523114423.0 | ||
| 008 | 170523b1999 wiu||||| |||| 00| 0 eng d | ||
| 020 | _a0873894456 | ||
| 040 | _aAKMAL | ||
| 082 | _a658.562 SIL | ||
| 090 |
_a658.562 _bSIL |
||
| 100 | 1 |
_aSilverman, Lori L., _d1958- _97122 |
|
| 245 | 1 | 0 |
_a Critical shift : _b the future of quality in organizational performance / _cLori L. Silverman with Annabeth L. Propst |
| 260 |
_aMilwaukee, Wis. : _bASQ Quality Press, _c c1999 |
||
| 300 |
_axxvi, 294 p. : _bill. ; _c24 cm |
||
| 504 | _aIncludes bibliographical references (p. 265-280) and index | ||
| 650 | 0 |
_aQuality of products _xManagement _97123 |
|
| 650 | 0 |
_aQuality assurance _x Management _97124 |
|
| 650 | 0 |
_a Organizational effectiveness. _9566 |
|
| 700 | 1 |
_aPropst, Annabeth L., _d1950- _97125 |
|
| 942 |
_2ddc _cBOOK |
||