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Results of search for 'an:6561'
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Authors
Lamprecht, James L.
Asher, Mike
Collections
NON-FICTION
Item types
Book
Locations
PINJAMAN
Topics
Quality assurance
Quality control
Service industries
Your search returned 2 results.
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1.
Managing quality in the service sector /
Mike Asher
by
Asher, Mike.
Material type:
Text
; Format:
print
Publisher:
London : Kogan Page, 1996
Availability:
Items available for loan:
Call number:
658.401 ASH
(1).
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2.
ISO 9000 and the service sector : a critical interpretation of the 1994 revisions /
James L. Lamprecht
by
Lamprecht, James L
, 1947-
.
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publisher:
Milwaukee, Wis. : ASQC Quality Press, c1994
Availability:
Items available for loan:
Call number:
658.562 LAM
(2).
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Pusat Sumber Maklumat Dato' Haji Sarmin Md Hussin, Akademi Kastam Diraja Malaysia, Melaka
Tel: 06-2331106 | Faks: 06-2313787
