Pusat Sumber Maklumat Dato' Haji Sarmin Md Hussin Search for 'an:8353'

Dealing with your bank : how to assert yourself as a paying customer /

By Cain, Brain. Hong Kong : Grolier Intl.Inc., 1997 . 139p. ; 24cm.. 0717297314 (hbk.)

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Managing through people : how to get the best from your most valuable resource /

By Humphries, John. Hong Kong : Grolier Intl.Inc., 1997 . 160p. 24cm.. 0717297365 (hbk.)

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Mastering public speaking : how to prepare and deliver a succesful speech or presentation /

By Nicholls, Anne. Hong Kong : Grolier Intl.Inc., 1997 . 166pages. ; 24cm.. 0717297349 (hbk.)

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Conducting effective negotiations : how to get the deal you want /

By Forsyth, Patrick. Hong Kong : Grolier Intl.Inc., 1997 . 166pages. 24cm.. 0717297322 (hbk.)

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Collecting a debt : how to enforce payment of money owed to you /

By Hedges, Roy. Hong Kong : Grolier Intl.Inc., 1997 . 143p. ; 24cm.. 0717297454 (hbk.)

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Managing budgets & cash flows : how to set and achieve financial targets in an organization /

By Taylor, Peter. Hong Kong : Grolier Intl.Inc., 1996 . 154p. ; 24cm.. 071729742X (hbk.)

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Preparing a business plan : how to lay the right foundations for business success /

By Record, Matthew. Hong Kong : Grolier Intl.Inc., 1997 . 158p. ; 24cm.. 0717297357 (hbk.)

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Recruiting for result: how to grow the business by hiring the best performers /

By Kneeland, Steve. Wanchai, Hong Kong : Grolier International, 1999 . 132 p. , Includes index. 24cm. 0717285618

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How to communicate at work : making a success of your working relationships /

By Dobson, Ann. Hong Kong : Grolier Intl.Inc., 1995 . 166p. ; 24cm.. 0717297381 (hbk.)

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How to manage a sales team : a practical guide to sales leadership /

By Humphries, John. Hong Kong : Grolier Intl.Inc., 1997 . 140p. ; 24cm.. 0717297470 (hbk.)

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Managing your personal finances : how to achieve financial security and survive the shrinking welfare state /

By Claxton, John. Hong Kong : Grolier Intl.Inc., 1998 . 154p. ; 24cm.. 0717297446 (hbk.)

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Writing business letters : how to tackle your day-to-day business correspondence successfully /

By Dobson, Ann. Hong Kong : Grolier Intl.Inc., 1996 . 183p. ; 24cm.. 0717297489 (hbk.)

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Mastering business English : how to improve your business communication skills /

By Bennie, Michael. Hong Kong : Grolier Intl.Inc., 1996 . 208p. ; 24cm.. 0717297500 (hbk.)

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How to employ & manage staff : a practical handbook for managers and supervisors /

By Wyatt, Wendy. Hong Kong : Grolier Intl.Inc., 1995 . 176p. ; 24cm.. 0717297438 (hbk.)

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Managing projects : how to plan, implement and achieve spesific objectives /

By Chalmers, James. Hong Kong : Grolier Intl.Inc., 1997 . 133p. ; 24cm.. 0717297330 (hbk.)

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Managing yourself : how to achieve your personal goals in life and at work /

By Amos, Julie-Ann. Hong Kong : Grolier Intl.Inc., 1996 . 122p. ; 24cm.. 0717297462 (hbk.)

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Organising effective training : how to plan and run successful courses and seminars /

By Chalmers, James. Hong Kong : Grolier Intl.Inc., 1996 . 128p. ; 24cm.. 0717297497 (hbk.)

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Managing credit : how to master the basic skills of credit control /

By Hedges, Roy. Hong Kong : Grolier Intl.Inc., 1997 . 187p. ; 24cm.. 0717297373 (hbk.)

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How to understand finance at work : a guide to better management and decisionmaking /

By Marshall, Peter. Hong Kong : Grolier Intl.Inc., 1994 . 150p. ; 24cm.. 0717297411 (hbk.)

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Delivering customer service : how to win a competitive edge through managing customer relationships successfully /

By Payne, Shelia. Hong Kong : Grolier Intl.Inc., 1997 . 188p. ; 24cm.. 0717297403 (hbk.)

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Conducting staff appraisals : how to manage the process for the benefit of both the organisation and its individual members /

By Hunt, Nigel. Hong Kong : Grolier Intl.Inc., 1997 . 160p. ; 24cm.. 071729739X (hbk.)

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Do your own P.R. : getting the right publisity for your organisation /

By Phillipson, Ian. Hong Kong : Grolier Intl.Inc., 1995 . 128 p. ; 24cm.. 0717285650 (hbk.)

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Managing your first computer : how to perform core task and gain knowlegde and confidence /

By Dolman, Carol. Hong Kong : Grolier Intl.Inc., 1999 . 144p. ; 24cm.. 0717285634 (hbk.)

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Making Decision : how to develop the skills that make good decisions /

By Juniper, Dean. Hong Kong : Grolier Intl.Inc., 1998 . 164p. ; 24cm.. 0717285588 (hbk.)

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Investing in people : how to achieve higher standards and a competitive edge at work /

By Turnbull, Harley. Hong Kong : Grolier Intl.Inc., 1996 . 184p. ; 24cm.. 0717285642 (hbk.)

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E-business : how to make money running a business on the Internet /

By Durie, Bruce. Hong Kong : Grolier Intl.Inc., 2000 . 161p. ; 24cm.. 0717285677 (hbk.)

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Using the Internet : how to get started and find what you want for business, education and pleasure /

By Jones, Graham, 1956-. Hong Kong : Grolier Intl.Inc., 1999 . 120p. ; 24cm.. 071728560X (hbk.)

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Organising a conference : how to plan and run an outstanding and effective event /

By Appleby, Pauline. Hong Kong : Grolier Intl.Inc., 1999 . 124p. ; 24cm.. 0717285626 (hbk.)

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Managing your time : what to do and how to do it in order to do more

By Amos, Julie-Ann. Hong Kong : Grolier Intl.Inc., 1998 . 128p. ; 24cm.. 0717285596 (hbk.)

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Managing performance reviews : how to ensure your appraisals improve individual performance and organisational results /

By Hunt, Nigel. Hong Kong : Grolier Intl.Inc., 1999 . 168p. ; 24cm.. 0717285669 (hbk.)

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