Captain Bob <br/><br/>
Fire up your communication skills :  get people to listen, understand, and give you what you want! / 
Captain Bob 
 - 2nd. ed. 
 - Petaling Jaya :  Golden Books Centre,  2003 
 - 315p. ;  22cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9837205091 (pbk.):  RM22.50 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication<br/>Interpersonal relations
<br/><br/><label>Dewey Class. No.: </label>153.6 SMI