Niven, Paul R. <br/><br/>
Balanced scorecard step-by-step :  maximizing performance and maintaining results / 
Paul R. Niven 
 - 2nd. ed 
 - New Jersey :  John Wiley & Sons,  2006 
 - xvii, 318p. :  illustration. ;   23cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780471780496  RM180 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness--Measurement<br/>Performance--Measurement
<br/><br/><label>Dewey Class. No.: </label>658.4013 NIV