TY - BOOK AU - Coombs,W.Timothy TI - Ongoing crisis communication: planning, managing, and responding SN - 9781452261362 U1 - 658.4056 COO PY - 2014/// CY - Thousand Oaks PB - SAGE Publications, Inc KW - Crisis management KW - Communication in management N1 - Management
4. The Crisis Prevention Process
5. Crisis Preparation: Part I
6. Crisis Preparation: Part II
7. Crisis Recognition
8. Crisis Response
9. Post-Crisis Concerns
Epilogue
Appendix: Possible Case Studies
ER -