Coombs, W. Timothy.

Ongoing crisis communication : planning, managing, and responding / W. Timothy Coombs, University of Central Florida. - Fourth edition. - 194pg 23cm

Management
4. The Crisis Prevention Process
5. Crisis Preparation: Part I
6. Crisis Preparation: Part II
7. Crisis Recognition
8. Crisis Response
9. Post-Crisis Concerns
Epilogue
Appendix: Possible Case Studies


9781452261362 RM 404.10


Crisis management.
Communication in management.

658.4056 COO