Bernstein, Jonathan Manager's guide to crisis management / Jonathan Bernstein ; with Bruce Bonafede - New York : McGraw-Hill, c2011 - xi, 169p. ; 23cm. - Briefcase book . - Briefcase books . Includes index ISBN: 9780071769495 (pbk.) : RM100.10 Subjects--Topical Terms: Crisis management Dewey Class. No.: 658.4056 BER