TY  - BOOK
AU  - Sparrow,Malcolm K.
TI  - The regulatory craft: controlling risks, solving problems, and managing compliance 
SN  - 0815780656 (pbk. alk. paper)
U1  - 658.4 SPA 
PY  - 2000///
CY  - Washington, D.C.
PB  - Brookings Institution Press, 
KW  - Trade regulation
KW  - United States
KW  -  Industrial policy
KW  - Compliance
KW  - Administrative procedure
KW  -  Government paperwork
N1  - "Council for Excellence in Government."; Includes bibliographical references (p. 315-334) and index; pt. 1. The challenges of regulation. Pressures. Ideas. Party politics. Customer service : merits and limits. Process improvement : merits and limits 
pt. 2. The emergence of regulatory craftsmanship. Innovations. The elements of reform. The search for results that count. Problem solving : a different kind of work. The stages of problem solving. The problem-solving infrastructure. The Boston gun project. Of strategies reactive, preventive, and proactive. Balanced versus integrated compliance strategies 
pt. 3. The elusive art of risk control. Centrality of the risk control challenge. Finding resources, making space. Managing discretion. Intelligence and analysis
pt. 4. Demonstrating results. Measuring a risk control performance. Connecting the fabric. Conclusion
ER  -