TY - BOOK AU - Wilson,Lawrence A. TI - Eight-step process to successful ISO 9000 implementation: a quality management system approach SN - 0873893271 (pbk.): U1 - 658.562 WIL PY - 1996/// CY - Milwaukee PB - ASQC Quality Press KW - ISO 9000 Series Standards N1 - Includes bibliographical references and index ER -