TY - BOOK AU - Wilson,Lawrence A. TI - Eight-step process to successful ISO 9000 implementation: a quality management system approach SN - 9837202998 (pbk.): U1 - 658.5620218 WIL PY - 1996/// CY - Kuala Lumpur PB - Golden Book Centre KW - ISO 9000 Series Standards KW - Quality control KW - Standards N1 - Includes index; Bibliography: p. 313 ER -