TY - BOOK AU - Decker,Bert TI - The art of communicating : : achieving interpersonal impact in business / T2 - A fifty-minute series book SN - 156052409X (pbk.) U1 - 658.45 DEC PY - 1996/// CY - Menlo Park, Calif. PB - Crisp Publications KW - Business communication KW - Interpersonal communication ER -