TY - BOOK AU - Barton,Laurence TI - Crisis leadership now: a real-world guide to preparing for threats, disaster, sabotage, and scandal SN - 9780071498821 : U1 - 658.4092 BAR 22 PY - 2008/// CY - New York PB - McGraw-Hill KW - Leadership KW - Crisis management N1 - Pinjaman BMU untuk ketua-ketua agensi KPKK (1561021); Includes bibliographical references and index; Secure thy workplace! -- Managing threats and workplace violence -- Threat and violence response model -- Negligent hiring and the role of human resources -- Crisis prevention objectives diagram -- Managing health crises : pandemics and viruses-- Stormy weather : Katrina, earthquakes, floods, and tsunamis -- Industrial and environmental disasters -- Terrorism : when "their" problem becomes your nightmare -- Sabotage : the undisclosed crime -- Communicating when it's code red -- Crisis prevention and response : picking an consultant -- They did it right : the crisis-ready company -- Lessons from history -- Assessing your crisis risk : overview -- The two-phase crisis coach -- Crisis response and recovery : the 40-page plan -- Ten pillars of business continuity -- Closing thoughts ER -