Van Slyke, Erik J. <br/><br/>
Listening to conflict :  finding constructive solutions to workplace disputes / 
Erik J. Van Slyke 
 - New York :  AMACOM,  1999 
 - xiii, 210p. :  ill. ;  24cm 
<br/><br/> Includes index 
<br/><br/>Bibliography: p. 201-206 
<br/><br/><label>ISBN: </label>0814404294:  RM 92.19 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Problem solving
<br/><br/><label>Dewey Class. No.: </label>658.4053 VAN