Petrick, Joseph A., 1946- Total quality in managing human resources / by Joseph A. Petrick, Diana S. Furr - Kuala Lumpur : Synergy Books International, 1997 - xviii, 370p. : ill. ; 22cm Includes index Includes bibliographical references ISBN: 983899829X (invalid ): RM 36.90 Subjects--Topical Terms: Personnel managementTotal quality management Dewey Class. No.: 658.4013 PET