Sustaining high performance :  the strategic transformation to a customer-focused learning organization / 
by Stephen G. Haines and Katie McCoy 
 - Florida :  St. Lucie Press,  1995 
 - xi, 276p. :  ill. ;  23cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>1884015557 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Strategic planning
<br/><br/><label>Dewey Class. No.: </label>658.4012 HAI