Stankard, Martin F. <br/><br/>
Productivity by choice :   the 20-to-1 principle / 
Martin F. Stankard. 
 - New York :  Wiley,  c1986 
 - xiv, 338 p. :   ill. ;   24 cm 
<br/><br/> "A Wiley-Interscience publication." 
<br/><br/>Includes bibliographies and index. 
<br/><br/><label>ISBN: </label>0471817031 :  $26.95 (est.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management<br/>Industrial productivity.
<br/><br/><label>Dewey Class. No.: </label>658.314 STA