Asher, Mike <br/><br/>
Managing quality in the service sector / 
Mike Asher 
 - London :  Kogan Page,  1996 
 - 222p. :  ill. ;  24cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0749419547:  GBP 27.50 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Quality control<br/>Service industries--Management
<br/><br/><label>Dewey Class. No.: </label>658.401 ASH