TY - BOOK AU - D'Agenais,Jean AU - Carruthers,John TI - Creating effective manuals / T2 - Professional development series SN - 0538212004 U1 - 658 AGE PY - 1985/// CY - Cincinnati PB - South-Western Pub. Co. KW - Management KW - Handbooks, manuals, etc KW - Authorship N1 - Includes index; Bibliography: p. 259-266 ER -