Oakland, John S. <br/><br/>
Pengurusan kualiti menyeluruh / 
Terjemahan dari:  Total quality management :  the route to improving performance 
John S. Oakland ; penterjemah Abdul Rahman Ibrahim 
 - Ed. ke-2 
 - Kuala Lumpur :  Institut Terjemahan Negara,  2007 
 - xii, 454ms. :  il. ;  23cm. 
<br/><br/> Mengandungi indeks 
<br/><br/>Bibliografi: ms. 440-446 
<br/><br/><label>ISBN: </label>9789830682495 (kkt.) : 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control<br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.562 OAK