TY - BOOK ED - Malaysia. TI - Managing for the sustained success of an organization - a quality management approach (first revision) (ISO 9004:2009, IDT) T2 - Malaysian standard U1 - 658.4013 DSM 22 PY - 2010/// CY - Cyberjaya PB - Jabatan Standard Malaysia KW - Total quality management KW - Standards KW - Malaysia KW - Total quality control KW - Quality assurance N1 - Cover title; Bibliography: p. 45-46 ER -