Pengurusan khidmat pelanggan : petua & teknik / Rahmat Ismail
Material type:
TextPublisher: Kuala Lumpur : Utusan Publications & Distributors, 2001Description: xv, 152ms. : il. ; 22cmISBN: 9676111422 (kkt.) :Subject(s): Customer services | Customer relations | Consumer satisfactionDDC classification: 658.812 RAH
| Item type | Current location | Home library | Collection | Call number | Status | Date due | Barcode | Item holds |
|---|---|---|---|---|---|---|---|---|
Book
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AKMAL Melaka PINJAMAN | AKMAL Melaka | NON-FICTION | 658.812 RAH (Browse shelf) | Available | 201704746 |
Total holds: 0
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