Brinkman, Rick
Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman, Rick Kirschner - Rev. and expanded 3rd ed. - New York : McGraw-Hill, c2012 - xvii, 283p. : ill. ; 23cm.
Includes bibliographical references
9781259011535 (pbk.) : RM54.80
Interpersonal relations
Interpersonal communication
Psychology, Industrial
302.3 BRI
Dealing with people you can't stand : how to bring out the best in people at their worst / Rick Brinkman, Rick Kirschner - Rev. and expanded 3rd ed. - New York : McGraw-Hill, c2012 - xvii, 283p. : ill. ; 23cm.
Includes bibliographical references
9781259011535 (pbk.) : RM54.80
Interpersonal relations
Interpersonal communication
Psychology, Industrial
302.3 BRI